Frequently Asked Questions
How long does shipping take?▼
We process orders within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery to your door.
What is your return policy?▼
We offer a 30-day return window for all items. Simply use our online portal to generate a prepaid label and return your fashion finds for a full refund.
Which payment methods do you accept?▼
Thrift+ accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible 'buy now, pay later' options through Klarna and Clearpay for your convenience.
How do you ensure product quality?▼
Every item undergoes a rigorous multi-point inspection by our experts. We grade each garment's condition accurately so you can shop pre-loved fashion with total confidence and transparency.
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